One of my major projects was redesigning the way we reach out to potential clients. As the team grows, it’s key we collect clean data and maximize how we spend our time. Designing a new workflow was fascinating, requiring me to cross-reference everything from industry data to modern psychological studies, and deep-dive into our present records. Once I had built out a plan, I presented to several teams and worked with each member on a 1-on-1 basis to implement the changes.
My managers encouraged me to own the whole process, and I could track the impact from the very first day we started. The mentorship and feedback I received from my managers was consistently broadened my thought process and was crystal clear. I’m so excited about the directions the project will go after I leave, and feel so lucky to have been a part of this process.
1-on-1 and how to read a room). But the single biggest takeaway for me was getting to understand sales at GitHub.
Watching my managers and the people I worked with deconstruct problems and build solutions, I got to see the magic of great sales, in a way that was authentically GitHub. High-level sales is consultative and challenging. And beyond that, it requires the ability to connect with someone else. It’s problem-solving with empathy.